Live Chat Software
L-TronDirect is under construction! Some prices may be inaccurate. Please call for pricing. 800-830-9523 X2

Privacy Policy

Privacy and Security Policy

We are committed to protecting the integrity of your information and will never solicit your information under any circumstance. Below is our privacy policy. Please note that the use of the words “us”, “we”, “the company”, or “L-Tron” refer to L-Tron Corporation.

What information do we collect, and when do we collect it?

  • We collect your information when ordering or registering your account. We may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. We may also use cookies and IP address information to better enhance your experience on our site. You may, however, visit our site anonymously and order through a guest account. With a guest account, your information is collected for billing and shipping purposes only and will only be saved for order confirmation.
  • We collect information from you when you register an account on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
  • We may utilize customer testimonials throughout the site or on our corporate site, In this case, only first names will be used to protect your identity. By accepting this privacy policy and using our site, you agree to allow us to make subtractive edits to your testimonial, but never add to it. If there is any information within the testimonial that compromises your information or identity, that information will be withdrawn from the testimonial for your protection.

How do we use your information?

The information we collect when you register an account, purchase products, respond to a survey or marketing communication, surf the website, or use certain other site features is used in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a promotion, survey or other site feature.
  • To showcase a testimonial provided (first name and testimonial text will only be used).
  • Internal market research.

*If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of internal personell who have approved access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and and is never stored on our server.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service. For more, in-depth information about cookies and how to manage yours, visit

Do we disclose the information we collect to outside parties?

No. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include or It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep the information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails currently in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. These third party sites are carefully selected by the L-Tron team for your educational benefit of the topic at hand. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).


We do not conduct business with children and minors under the age of 18 years old. Under the circumstance where a minor attempts to conduct business with us, a parent or legal guardian must be present and give their consent to do so. We ask that information of the approving parent or legal guardian is provided rather than the minor’s. In the case that we find that we have collected a minor’s information, we will make every reasonable effort to remove that information from our records.


We make cautious and reasonable measures to help protect your personal information. Transmission of the information you enter is encrypted using Secure Socket Layer (SSL). We have security measures in place in an effort to prevent: loss, unauthorized access, misuse of data, disclosure, alteration, and destruction of your information. 

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last reviewed and modified on July 31, 2018.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to . You will recieve a response within 24 hours during the business week.

Online Policy Only

This online privacy policy applies only to information collected through our website and email and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.