End-To-End, Item-level RFID Tracking?

When you’re the largest retailer on the planet, you have the power to direct positive change that benefits entire industries. Such was the case in 2003 when Wal-Mart announced what would eventually become known simply as “the mandate,” a requirement that, by 2006, its major suppliers equip all cases or pallets of products with smart…

Global Smartphone Usage – The Google Report (Retail Mobile Marketing Part V)

Honeywell Scanning & Mobility’s white paper, Mobile Marketing: Retail’s Next Frontier, inspired me to dig even further into the mobile marketing phenomena and what I discovered is simply remarkable. Considering that the age of the smartphone did not begin in earnest until mid-2007 when Apple introduced the original iPhone, the current state of that sea-change…

Mobile-Coupon Redemption Rates and Other Unique Advantages – Retail Mobile Marketing Part IV

The retail industry is investing significant resources into implementation and optimization of mobile marketing campaigns and for good reason. Juniper Research projects that global mobile-coupon redemption rates will exceed 8% by 2016, driven largely by growth of usage in North America and Western Europe, mirroring earlier trends already well established in China and the Far…

Self-service? Bring it on!

I stopped by the grocery store on the way to work today and used one of its self-service checkout kiosks.  Experience tells me it’s faster than the full-service lines, and I was pressed for time.  Truth is, whether short of time, or not, I’m more likely these days to use a self-service checkout than full-service,…