Bringing Mobile to the Point of Sale

Honeywell-HSM Mobile POS-dolphin 70E black

The Dolphin 70e Black is “cool” enough for customer engagement and easy enough to use and carry that service isn’t interrupted.

We’re always looking for ways to do things faster, but efficiency is a key player in the process.  With the busiest shopping days of the year heading this way, retailers want to make sure it’s smooth sailing for consumers.  For many, that means integrating a mobile device for POS.

Luckily, with tighter budgets and fewer resources, technology is helping the retailer find ways to increase worker productivity at the point-of-sale, on the sales floor and in the warehouse to make the customer experience more satisfying.  As more and more retailers install wireless networks in their locations, the natural migration to mobile devices has begun to take hold.  Going mobile has saved the day for retailers in a number of ways:

Productivity – what was once a labor-intensive task is now managed more quickly and easily when a mobile computing device is used at the point of work.  Some units feature hands-free operation to speed up the handling of goods and inventory even more.

Data Integrity – with manual processes come data entry errors. Manually entering SKU’s can be challenging for even the most meticulous of workers.  Barcode scanners have allowed retailers to save millions of dollars due to elimination of data entry errors.

Operating Efficiencies – the cost to deploy a fleet of mobile computing devices pays for itself in less than one year with the efficiencies realized not only with the process of automating, but most favorably in labor savings.

Bottom line?  Mobile computing allows retailers to do more with less.  And allows workers to more easily take on more work by simplifying processes and speeding up the time it takes to perform their daily tasks.  The technology has improved significantly in the last few years as well with devices that are:

  • Lighter weight
  • Offer longer battery life
  • Designed distinctively to look more like a consumer device
  • Feature more aggressive bar code scanning
  • Easier to integrate with a variety of retail applications

 

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Honeywell’s Captuvo SL22 series enterprise sled for the Apple® iPod touch® is perfect for retailers looking to improve the customer experience.

So what does all of this mean for the consumer?  For one, Mobile devices that can be used for POS like Honeywell’s Captuvo Enterprise Sled or the new Dolphin™ 70e Black, improve services dramatically.  With the ability of an associate to help a customer by viewing inventory in real-time, conducting a price check, accessing the internet and offering line busting on busy shopping days, customers are getting what they want, when they want it.  Not to mention the fact that empowered employees work harder, smarter and instances of error are dramatically reduced.  This results in customers who are finding what they need, paying the price that is stated on the label, and making their purchases quickly and easily.  All of that spells customer loyalty and repeat business for retailers.

If you’re stressing about the upcoming shopping season, not to worry!  There’s still time to integrate a solution that will enable your employees to get it done faster and more efficiently than ever before…at a price that will meet YOUR expectations.

Contact L-Tron today and find out what we’ve done for retailers just like you to turn time intensive tasks into time spent increasing sales and customer satisfaction.