Should Apple unlock its iOS for the FBI?

On February 9, 2016, the U.S. Department of Justice ordered Apple, Inc., to unlock the iPhone 5C used by one of the shooters in the attack that killed 14 people at the Inland Regional Center in San Bernardino, California, on December 2, 2015. Vital Information on an iPhone The FBI believes that Syed Farook’s phone—which…

For the Love of Football!

Football season is about halfway over and my favorite team is not doing as bad as they usually do. Maybe there is hope their losing curse/streak is almost over.  No I am not going to tell you which team it is, but I will give you a hint. Fans of my team will always be…

Follow or Get out of the Store

In retail today, the competition is fierce.  Considerable changes in customer expectations over the years have put increasing pressure on the customer service function. In order to differentiate themselves, retailers are working hard to find ways to improve customer interactions in innovative and techno-savvy formats.  They are also looking to create high-performance operational environments as…