Paper Cuts, Barcodes, and the College Board, Part 1

Posted by RAD DeRose | Date: August 6, 2015

Paper or Digital? Remember that phone book you used to look numbers up in? And then eventually you stuck in a drawer somewhere and pulled it out about once a year? It’s all online now. Or how about when you wanted to show someone a picture? It probably took a little more thought than the…

Ease of Use Just Got a Little Easier

Posted by RAD DeRose | Date: October 25, 2013

Small. Light. Portable. Simple. These words have quickly become part of our vocabulary in an age of “can’t wait” “what’s next” and “I want it now”. For some, it’s just for convenience. For others, it’s a whole new world of efficiency when a new product comes along that seems leaps and bounds above the rest. …

Follow or Get out of the Store

Posted by RAD DeRose | Date: October 18, 2013

In retail today, the competition is fierce. Considerable changes in customer expectations over the years have put increasing pressure on the customer service function. In order to differentiate themselves, retailers are working hard to find ways to improve customer interactions in innovative and techno-savvy formats. They are also looking to create high-performance operational environments as…