Victoria’s Secret and Mobile Point of Sale (mPOS)

Posted by Elyse DeRoo | Date: November 30, 2015

With the holiday season right upon us, I couldn’t help but want to get a jump start on my shopping. Nothing stresses me out more than the looks of the mall parking lot a few days before Christmas. With that in mind and all the decorations that started popping up, I couldn’t help but be…

For the Love of Football!

Posted by Rachel Alexander | Date: November 8, 2013

Football season is about halfway over and my favorite team is not doing as bad as they usually do. Maybe there is hope their losing curse/streak is almost over. No I am not going to tell you which team it is, but I will give you a hint. Fans of my team will always be…

Follow or Get out of the Store

Posted by RAD DeRose | Date: October 18, 2013

In retail today, the competition is fierce. Considerable changes in customer expectations over the years have put increasing pressure on the customer service function. In order to differentiate themselves, retailers are working hard to find ways to improve customer interactions in innovative and techno-savvy formats. They are also looking to create high-performance operational environments as…